Branding Optics

Business texting, done together

One inbox for every text your business sends

Branding Optics gives your whole team a single place to text customers, work from as many phone lines as you need, and keep every conversation, contact and cost in view.

Get started See how it works

A shared texting inbox

Every text your business sends or receives lands in one place your whole team can see, reply to and search.

As many lines as you need

Buy new numbers in a couple of clicks, or bring a number you already use. Filter the inbox by line, or see everything together.

Group texts and team chat

Message a whole list of customers at once, and talk to your own team privately inside the same app — free.

Pictures, templates and contacts

Send photos, drop in saved replies, and keep a contact card with a photo and notes on everyone you talk to.

Keyword auto-replies

Set words like "hours" or "pricing" and customers get an instant answer — any mix of responses you write yourself.

Automated text flows

Build simple step-by-step conversations that run on their own, and jump in to take over by hand whenever you like.

Spam control and blocking

Block troublesome numbers, auto-block anyone flooding your line, and report them onward when you need to.

Tidy inbox, safe history

Archive old conversations in bulk and choose how long they're kept before they're removed for good.

Security your team can trust

Two-step sign-in for everyone, alerts for the messages meant for you, and blocking that keeps the noise out.

Clear credit-based pricing

You buy credits and spend them as you text. Every line, message and picture has a price you can see up front.

Built for more than one business

If you run several businesses, each one keeps its own numbers, team, contacts and billing. Switch between them from the top of the app without signing out.

Connect your own systems

Create a key and let your website or software send texts, read conversations and keep contacts in sync.

Read the documentation

How it works

  1. 1

    Create your account

    Sign up, name your business and secure the account with a second step at sign-in.

  2. 2

    Get a number

    Search for a number by area code and buy it, or connect one you already own with another provider.

  3. 3

    Invite your team

    Add owners, admins, managers and staff. Everyone sees the conversations they should.

  4. 4

    Start texting

    Reply from the shared inbox, send group messages, and watch credits and billing from one page.

Ready to bring your texting together?

Set up your business, pick a number and send your first message today.

Get started